Shipping policy

📦 Shipping Policy – Maison Marco

At Maison Marco, each piece is thoughtfully crafted with care and attention to detail. Our shipping process reflects the same level of dedication to ensure your order arrives beautifully and on time.

✨ Processing Time

All orders are processed within 1–3 business days.
During peak periods or special launches, processing times may extend slightly.

🚚 Shipping Times

Mexico
Estimated delivery: 2–5 business days

United States
Estimated delivery: approximately 5 business days

All orders are shipped via trusted carriers such as DHL or FedEx.

📍 Order Tracking

Once your order has been shipped, you will receive a confirmation email with your tracking number, allowing you to follow your package every step of the way.

⚠️ Shipping Delays

While we do our best to ensure timely delivery, Maison Marco is not responsible for delays caused by:

  • Customs processes
  • Shipping carriers
  • External factors beyond our control

📦 Incorrect Address

Please ensure that all shipping details are correct at checkout.
Maison Marco is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

💌 Need Assistance?

For any questions regarding your order, feel free to contact us.
We are always happy to assist you.