Exchange & Return Policy

At MAISON MARCO, we want you to love every piece you receive. If for any reason you are not completely satisfied, we’re happy to help.

Exchanges

We gladly accept exchanges within 7 days of delivery.

  • Items must be unused, unwashed, and in original condition
  • All original tags must be attached
  • Exchanges are subject to product availability

If the requested item is unavailable, store credit will be issued.

Returns

Returns are accepted within 5 days of delivery for store credit only.

  • Items must be in perfect condition (no stains, odors, or signs of wear)
  • Original packaging and tags must be included.
  • Including bows, headbands and or rattles.
  • Shipping costs are non-refundable

Process

To initiate a return or exchange, please contact us at:
 sales@maisonmarco.com

Include:

  • Order number
  • Reason for return/exchange
  • Photo (if applicable)

Important Notes

  • Customers are responsible for return shipping costs
  • We are not responsible for lost or damaged return shipments
  • Items that do not meet our policy will be returned to the customer